Shipping & FAQ

Versandinformationen

We ship our products within Germany and to selected EU countries. International deliveries are possible upon request.

Lieferzeiten

  • Deutschland: 3–5 Werktage
  • EU: 5–10 Werktage
  • International: Auf Anfrage

Versandkosten

  • Deutschland:€0.00 - €5.20, depending on the weight of the order
  • EU & International:The shipping costs are calculated individually and shown on the proforma invoice.

Frequently asked questions

How can I order?

You can order directly from our online shop. Special conditions are available for B2B customers.

Which payment methods do you accept?

We only accept payment by invoice for B2B customers. After placing your order, you will receive a proforma invoice with the bank details for the transfer within 48 hours.

Can I change or cancel my order?

Please contact us as soon as possible if you wish to change or cancel an order.

How do I reach customer service?

If you have any questions or problems, you can reach us in the following ways: